The Lost Art of Doing Business Face-to-Face: Part 2

Don’t get me wrong, I still believe in emails and phone calls as an effective communication tool. But meeting face-to-face is also necessary to ensure effective and open communication. In my previous blog, I talked about the importance of face-to-face meetings. But I think it’s important to differentiate the advantages of in-person meetings vs. technology-enabled meetings. The following findings from Forbes’ survey of business executives compares and contrasts the benefits of both methods. When asked which type of business meetings they prefer, 84% of respondents stated that they preferred in person, face-to-face meetings.

Why do you prefer in-person, face-to-face business meetings/conferences?

Why do you prefer in-person, face-to-face business meetings?

Why do you prefer technology-enabled meetings?

Why do you prefer technology-enabled meetings?

Technology-enabled meetings are cost-effective and can be very efficient. But when it comes to quality communication, better decision making, and building meaningful relationships, face-to-face meetings can’t be beat. A good balance of both communication methods is the key to being more efficient without sacrificing quality.

Which do you think best represents the ideal meeting/conference execution strategy?

Which do you think best represents the ideal meeting strategy?

Over half of respondents identified that an even balance between in-person and technology-enabled meetings is the best meeting strategy. So how do you know when to use which communication method? Well that all depends on what you need to accomplish.

Which of the following meeting methods is most conducive to fostering the following key business actions/attributes/outcomes effectively?

Which of the following meeting methods is most conducive?

According to the survey results, most business executives prefer face-to-face meetings to reach their business objectives in a collaborative manner, but choose to supplement with technology-enabled communication methods for quick responses and to efficiently present/disseminate information.

Do you agree that face-to-face meetings are more productive? If not, what is your preferred method of communication? Please share in the comments section below.

Jeff Hall

Jeffrey Hall

Executive Vice President, Professional Solutions
HCIM Co-Founder

About HCIM

Since 2000, HealthCare Information Management, Inc. (HCIM) has delivered expert consulting services and robotic automation tools for small to mid-sized healthcare payer and managed care organizations. Our concierge consulting services include everything from core claims system procurement to go live, including configuration, migration, upgrades, reporting, benefits and fee schedules, user training, and project resourcing. We also offer strategic consulting in the areas of value based payments, population health, medical management, medical loss analysis and recovery, care management, provider contract modeling, data analytics, and business process reengineering/analysis.