Answer: When you create your source batch files, either through Crystal Reports, Microsoft Access, or SQL, you should save them in a place that SymKey has access to, whether it be a network drive, local folder, or the default source batch file folder (C:SymKeyFilesSource). When you click the Browse button in any of the SymKey modules, the default folder will automatically appear in the selection window. If you would like a different folder to be the default, contact us at email@example.com or 888-454-0202, so we can re-configure the default file folder to suit your needs.
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