FAQ: We have upgraded our version of EZ-CAP. Is there anything we need to do with SymKey?

Answer: The SymKey® application’s configuration will need to be updated to work with the version of EZ-CAP® that you have upgraded to. Please contact support@hcim.com or 888-454-0202, ext. 2, to schedule the update of your SymKey configuration.

About HCIM

Since 2000, HealthCare Information Management, Inc. (HCIM) has delivered expert consulting services and robotic automation tools for small to mid-sized healthcare payer and managed care organizations. Our concierge consulting services include everything from core claims system procurement to go live, including configuration, migration, upgrades, reporting, benefits and fee schedules, user training, and project resourcing. We also offer strategic consulting in the areas of value based payments, population health, medical management, medical loss analysis and recovery, care management, provider contract modeling, data analytics, and business process reengineering/analysis.