EZ-CAP Clients Process 749 Claims per Hour with SymKey Automation

Speedometer on FireThe 2012 SymKey® for EZ-CAP® Productivity Stats are in and five of our clients are averaging over 1,000 claims per hour (CPH)! Overall, HCIM’s SymKey for EZ-CAP clients averaged 749 claims per hour last year. Now that’s smoking fast! Take a look at the 2012 SymKey for EZ-CAP productivity stats below. Highlighted Stats

Overall Averaged 2012 SymKey for EZ-CAP Client Productivity Statistics
Members EZ-CAP
Version
Claims
Touched
Completion
Rate
Claims/
Hour
FTE
  Equivalent*
Salary
Equivalent*
61,886 N/A 300,278 71% 749 6.6 $277,076

 

2012 SymKey for EZ-CAP Client Productivity Statistics
Members EZ-CAP
Version
Claims
Touched
Completion
Rate
Claims/
Hour
FTE
Equivalent
Salary
Equivalent
6,200 6.x 4,818 59% 67 0.5 $22,298
This was a new client that only used SymKey for 3 months in 2012. The FTE/Salary Equivalent was annualized.
9,000 5.x 25,656 20% 746 3.2 $133,628
This was a new client that only used SymKey for 2 months in 2012. The FTE/Salary Equivalent was annualized.
10,000 6.x 15,305 92% 115 0.8 $31,875
This was a new client that only used SymKey for 5 months in 2012. The FTE/Salary Equivalent was annualized.
10,350 5.x 44,821 54% 185 0.9 $38,894
This client doubled their claims touched and increased their claims per hour speed by 131% over the prior year.
11,900 5.x 9,506 44% 864 0.8 $32,996
This was a new client that only used SymKey for 3 months in 2012. The FTE/Salary Equivalent was annualized.
16,800 5.x 47,948 75% 146 1.0 $41,608
With half their 2011 membership, this client increased their claims touched by 24% over the prior year, with a 25% higher completion rate, and processed claims 36% faster.
21,200 5.x 176,448 85% 3,151 3.6 $153,116
This client raised their claims per hour rate by almost 10% over the prior year.
21,700 5.x 31,003 85% 1,240 1.5 $64,568
This was a new client that only used SymKey for 5 months in 2012. The FTE/Salary Equivalent was annualized.
25,000 6.x 209,981 92% 97 5.8 $242,953
This client increased SymKey usage by 182% over the prior year.
40,000 5.x 531,080 40% 829 11.0 $460,855
This client increased their claims touched by 45% over the prior year.
50,000 5.x 271,650 79% 1,113 5.6 $235,729
This client increased their claims per hour speed by 75% over the prior year.
57,500 5.x 333,955 67% 994 6.9 $289,796
This client increased their claims per hour by 55% over the prior year and saved approximately $290,000 in payroll costs with SymKey.
63,000 5.x 20,571 41% 818 0.4 $17,851
This client phased out their usage of EZ-CAP in 2012.
65,000 5.x 3,000,858 75% 2,170 62.0 $2,604,050
This client doubled their claims per hour speed over the prior year.
66,800 6.x 8,664 27% 149 0.2 $10,024
This client only uses the Virtual Auto-Post module.
75,000 6.x 251,937 73% 110 6.9 $291,497
This client increased their claims per hour speed by 36% over the prior year.
76,000 5.x 33,719 84% 1,054 0.7 $29,260
This client’s completion rate increased 16% over the prior year.
106,000 5.x 262,355 49% 231 5.4 $227,663
This client increased their claims per hour speed by 55% over the prior year.
130,000 5.x 248,890 78% 800 5.1 $215,979
This client increased their completion rate by 8% and their claims per hour increased by 20% over the prior year.
139,000 5.x 154,690 12% 116 3.2 $134,235
This client increased their claims per hour speed by 36% over the prior year.
299,150 5.x 621,966 86% 725 12.9 $539,723
This client lost a third of their membership, but increased their claims touched by 75%, which saved an additional 5.5 FTEs over the prior year.

*FTEs based on 150-200 claims/day manually, payroll based on $42,000/year salary.

About HCIM

Since 2000, HealthCare Information Management, Inc. (HCIM) has delivered expert consulting services and robotic automation tools for small to mid-sized healthcare payer and managed care organizations. Our concierge consulting services include everything from core claims system procurement to go live, including configuration, migration, upgrades, reporting, benefits and fee schedules, user training, and project resourcing. We also offer strategic consulting in the areas of value based payments, population health, medical management, medical loss analysis and recovery, care management, provider contract modeling, data analytics, and business process reengineering/analysis.