Posts Tagged ‘SymKey Batch Processing’

FAQ: I see the Batch Processing module is included in my license. Where do we start?

Thursday, August 26th, 2010

Answer: In SymKey for EZ-CAP v. 1.30 and higher, click the “Documentation” link in the “Help” section on the left side of the SymKey main menu. Select the “Batch Processing Technical Procedure Guide” from the “Documentation” sub menu. The guide provides a detailed overview of the available functionality as well as instructions on how to build and use a Batch Processing input file.

As always, HCIM is here to help however we can. If you have any questions, contact HCIM Product Support at support@hcim.com or 888-454-0202, option 2.

Tips & Tricks: Using SymKey Batch Processing with an external pricing source to set the contract value of claim lines

Thursday, April 29th, 2010

SymKey® for EZ-CAP® versions 1.20 and later include a built-in Batch Processing module that opens up the power of the SymKey® processing engine by allowing users to create their own scenario actions that can directly update nearly any field within an EZ-CAP® claim.

Many clients have unique provider contracts in which the specific pricing either is not possible to automate or is not practical to enter as a fee schedule for a contract in EZ-CAP. An external pricer for DRG or APC is a very common example of this, and fee schedules that are frequently updated like NDC codes are easier to maintain in an external source.

Previously, a process to update the claim line Contract Value field was not available in the SymKey standard scenario actions. However, with the power of Batch Processing, it is now a simple task to create a report/query that links the claim and its line level CPT, HCPCS, DRG, or Revenue code to an external database and obtain a contract value amount that can be applied in a claim detail line value. If necessary, these reports can include criteria for dates, providers, healthplans, specialties, benefit plans, or just about any other desired identifier. Furthermore, if a case rate is needed, all other claim lines can be given an overriding contract value of $0.00 and the appropriate adjustment reason code applied.

The report/query would create a SymKey batch file with Claim Number, Line Number, Contract Value, and any other claim or line level fields that may need to be updated. SymKey Batch Processing would then insert the desired Contract Value into the EZ-CAP claim line(s) and save the claims.

SymKey Batch Processing is a powerful toolset. This additional module add-on was designed and built for advanced users, but for those clients without enough technical familiarity or a high comfort level in report design. HCIM has technical resources to assure that claims are modified as intended and the results are accurate and consistent. To learn more about Batch Processing or repricing contract values, please call 888-454-0202, ext. 2, and an HCIM business analyst will be happy to assist.

FAQ: Why does SymKey’s input file for Batch Processing look different than files for the other modules?

Thursday, April 1st, 2010

Answer: SymKey’s Batch Processing module is an advanced tool that allows users to combine multiple actions into one batch. The Professional and Hospital Claims modules, on the other hand, contain standard scenarios that are predefined and coded within the SymKey software. The Professional and Hospital Claims modules’ input files typically contain the claim number and at times other criteria such as line numbers or authorization numbers needed to complete the selected scenario. The benefit of these modules is that changing the same criteria (copay, capitation, denials) on a large number of claims can be accomplished with very little setup from a user’s perspective.

The Batch Processing module has the ability to combine groups of these actions, and many more, into a single batch. It also treats each claim or line number in the batch individually. For example, you can specify one copay amount for one claim number and a different copay amount for the next claim in the batch and so on. For this reason, SymKey needs to know which fields are going to be manipulated and the action to be taken on them. These requirements cause the input files to look differently than those in other modules.

Professional/Hospital Claims Module Input File Examples
Claim Number Only
2010010199900002
2010010299901030
2010010243700734

Claim and Line Numbers
2010010199900002,2
2010010299901030,4
2010010243700734,1

Batch Processing Module Input File Example
claimno,sequence,copay,status,forcestatus
2010010199900002,2,5,3,Y
2010010299901030,4,10,1,Y
2010010243700734,1,0,3,Y

Tips & Tricks: Updating Claim Specific Data with Batch Processing

Friday, February 26th, 2010

The standard scenarios in the Professional and Hospital Claims modules are perfect for repeating the same action and values again and again over a large number of claims. For example, if you have 500 claims with Provider ABC and need to change them to Provider XYZ, this can be done very simply and very quickly. But what if you also need to apply unique Provider IDs to each of the claims? It would take 500 batches to make this change in the standard module, but SymKey’s Batch Processing module can apply a unique provider ID to each of the 500 claims in a single batch!

Reporting tools such as Crystal Reports or even a simple spreadsheet containing the changes you need can be used to create the input file that the Batch Processing module will use to perform this complex action. If you have questions about how Batch Processing can do more for your company, please contact us at support@hcim.com or 888-454-0202.