Posts Tagged ‘HCIM News’

07/14/2010: HCIM Announces Milestone 10th Anniversary

Wednesday, July 14th, 2010

WALNUT CREEK, Calif. – July 14, 2010 – HealthCare Information Management, Inc. (HCIM), a nationally recognized managed care information technology software and consulting services firm specializing in Business Process Automation (BPA), announces its milestone 10th anniversary today. On July 14, 2000, five managed care operations and information technology experts founded HCIM with the goal of addressing the complexities of the managed care payer industry with a combination of consulting services and automated software solutions.

Co-founder Michael E. Wilson brings a wealth of operational and industry system expertise to his role as President and CEO of HCIM. According to Wilson:

The other co-founders and I started HCIM so we could bring our hands-on operational experience to the marketplace, leveraging our collective expertise in a way that would create a win-win situation for our company, colleagues, clients, and affiliates.

Today, HCIM’s products and services are sought out in the industry and are recognized for their value, immediate results, and return on investment. Our Colleagues are experienced industry veterans that understand the daily needs and pains of our customers. Our Colleagues are the foundation upon which HCIM’s success has been built and I look forward to continuing this successful journey with them for years to come.

Co-founder Jeffrey M. Hall, SVP and Group Director of Consulting Services, came to HCIM with a strong background in reporting services and managed care core claims system consulting. Hall said:

We founded HCIM 10 years ago with the basic belief that enduring relationships are built on responsiveness, respect, and awareness of each other’s needs. 10 years later these words, incorporated into our Mission Statement, ring truer than ever. HCIM has enjoyed long, trust-built relationships with our clients and many of today’s leading payer applications. Our partners recognize the advantage of working with a company that shares their beliefs and values. In addition, our clients and payer partners continue to choose HCIM’s consultants for the value-added knowledge and experience that each consultant brings to the table.

Co-founder Thomas J. Streeter, SVP and Director of Technical Development, specializes in reporting and custom application development at HCIM. Streeter recalled:

When we founded HCIM in 2000, we had simple aspirations of building a healthcare-focused consultancy and software development company. The five founders agreed that we would build a business based on integrity and providing the very best services and best-of-breed products, to benefit our healthcare payer clients. We also committed to developing long-term relationships with every one of our clients.

Our 10 years of business has demonstrated that we have been able to maintain those long-term relationships, even retaining our original clients for nine to 10 years, to date. In these past 10 years we have added to our previous healthcare payer experience, refined our consulting services, and expanded our ever-improving products. We greatly value every one of our HCIM Colleagues, fostering an environment of trust, creative thinking, and innovative solutions. I am looking forward to the next 10 years, as we continue to expand our services and product offerings to our healthcare clients.

HCIM’s Executive Team has been rounded out by Gregory K. Merica, Director of Product Integration and developer of the ScanClaims™ product suite that was acquired by HCIM in Nov. 2003. Merica said:

I am forever grateful that we at HCIM have been given the opportunity to do what we love for 10 years. We are incredibly blessed with our great clients and we wouldn’t be here 10 days without them. With so many corporations using our products and services, I feel a sense of accomplishment and am reassured that we are doing things right. I look forward to continuing to solve the ever-changing challenges that our clients face.

About HCIM
Incorporated in July 2000, HCIM delivers technology solutions and consulting services to the managed care/payer industry. HCIM offers many innovative software solutions, including the SymKey®, ScanClaims™, and Appeals Manager™ product suites, which increase productivity by automating and tracking the adjudication of claims, authorizations, appeals, and provider dispute resolutions.

HCIM’s trained professional consultants offer payer software application implementation services such as database development, database analysis, custom report development, custom software development, testing, and the interface and integration of third party applications. HCIM’s industry-experienced consulting group also offers operational consulting services, including workflow analysis, organizational review, business process reengineering, realignment of resources, training, conversions, system configuration, and business rules configuration. HCIM’s veteran consultants are well equipped to help clients achieve optimal efficiency in such areas as claims processing, utilization management, HIPAA compliancy, and EDI.

For more information about HCIM’s products and services, contact HCIM Sales and Marketing at 888-454-0202, option 5, or visit www.hcim.com

Download the PDF!

Additional Information

HCIM’s Corporate Fact Sheet 
Biography: Michael Wilson, CEO and Co-Founder

Successful Joint ikaSystems Implementation/MC400 History Conversion Project

Wednesday, June 30th, 2010

HCIM and IBA Healthcare Consultants, Inc. teamed up to bring a new client live with ikaSystems in only 60 days, which included converting the client’s historical data from a legacy MC400 system. This joint implementation effort successfully created over 1,300 benefit plans, migrated over 2,000 providers along with their related contracts, and migrated multiple years of historical eligibility, claims, and authorizations into the client’s new ikaClaims system.

“One of the key factors to our success stems from our deep systems and extensive operational managed care experience. We were able to quickly understand the client’s business requirements and architect ikaSystems to support current operations, integrate historical data structures, and support the client’s long term growth plans as well,” said David Lontok, President of IBA Healthcare Consultants, Inc., an HCIM business affiliate.

“Not only did we have to learn ikaSystems, but we also had to understand the MC400 data to appropriately map it to the ikaClaims table structure. I’m really proud of the work we accomplished in the short time period and look forward to continuing to work with IBA Healthcare Consultants in the future,” said Jeffrey Hall, SVP and Group Director of Consulting Services at HCIM.

SCPMCS licenses SymKey for EZ-CAP Hospital Claims Module

Tuesday, June 1st, 2010

Southern California Physicians Managed Care Services (SCPMCS) signed an addendum to their existing SymKey® for EZ-CAP® Professional Claims module three-year licensing agreement to add the SymKey® for EZ-CAP® Hospital Claims module, effective June 1, 2010. SCPMCS has been a SymKey® client since 2009.

05/26/2010: Successful SymKey Go Live at MedPOINT Management

Wednesday, May 26th, 2010

WALNUT CREEK, Calif. – May 26, 2010 – HealthCare Information Management, Inc. (HCIM), a nationally recognized and certified managed care information technology software and consulting services firm specializing in business process automation, announces a successful go live of their SymKey® Professional Claims module and Virtual Auto-Post™ module at MedPOINT Management, located in Woodland Hills, Calif.

HCIM’s newest client, MedPOINT Management, signed a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module in February 2010. MedPOINT went live on the SymKey Professional Claims module and Virtual Auto-Post module in March and April, respectively.

“After learning about SymKey® from the MZI EZ-CAP® sales staff, we arranged an on-site demo early this year. By the end of the presentation, we were negotiating with HCIM on the purchase of the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module, as we quickly realized the benefits of automating parts of our claims adjudication process. During implementation, HCIM’s staff helped us customize the batch processes and scenarios to match our claims rules. We have been using SymKey for three months and are very pleased with the results. HCIM’s staff has even been readily available to answer our questions after hours and on the weekends when we do some of our claims processing,” said Linda Deaktor, Director of Medical Affairs at MedPOINT Management.

“The MedPOINT installation and training went very smoothly. On our first day of training, we were already creating reports and running SymKey® batches in production. MedPOINT is a perfect example of just how well SymKey’s abilities can be leveraged to quickly move claims out of inventory into a completed status – applying adjustments, denials and corrections as needed along the way,” said Jimmy Williams, HCIM Business Analyst.

About HCIM
Incorporated in July 2000, HCIM delivers technology solutions and consulting services to the managed care/payer industry. HCIM offers many innovative software solutions, including the SymKey®, ScanClaims™, and Appeals Manager™ product suites, which increase productivity by automating and tracking the adjudication of claims, authorizations, appeals, and provider dispute resolutions.

HCIM’s trained professional consultants offer payer software application implementation services such as database development, database analysis, custom report development, custom software development, testing, and the interface and integration of third party applications. HCIM’s industry-experienced consulting group also offers operational consulting services, including workflow analysis, organizational review, business process reengineering, realignment of resources, training, conversions, system configuration, and business rules configuration. HCIM’s veteran consultants are well equipped to help clients achieve optimal efficiency in such areas as claims processing, utilization management, HIPAA compliancy, and EDI.

For more information about HCIM’s products and services, call 888-454-0202 or e-mail sales@hcim.com.

Download the PDF!

Ask an Expert Blog Launch

Monday, April 12th, 2010

This month, HCIM is launching its new Ask an Expert discussion blog. The intent is to create an interactive discussion blog that leverages the hands-on experience and managed care/health plan payer expertise of HCIM’s colleagues, consultants, business affiliates, and industry leading clients. The wealth of knowledge within this expansive group provides a forum to access the best practices and answers to common issues and challenges that each of us in our collective industry encounter on a regular basis. I had been looking for a forum that I could tap into that would provide me with the opportunity to share and learn from others’ prior experiences, so I would not have to waste time “re-inventing” the wheel. I have not found such a forum to date, so I and others within HCIM decided to create one. This new Ask an Expert discussion blog is an opportunity for all of us to share our past successes and trials by contributing in an open and meaningful forum with our peers, partners, and customers.

During the month of April, HCIM is offering a $5 Amazon.com gift card for each question that is submitted, approved, and posted to the new Ask an Expert blog, with a limit of four gift cards per person. All questions will be thoroughly researched and if the answer is not ready available within the HCIM team, we will seek out the best advice and answers among our extensive network of peers and customers. We may even be calling upon you to share your knowledge and experiences as an industry expert.

Obviously, no one has all the answers. Our greatest opportunity to learn is to seek out the collective knowledge and experience of others through open and insightful discussions and forums such as the Ask an Expert forum, which HCIM is committed to build and support.

I look forward to reviewing each of your questions and seeking out the answers as part of our new Ask an Expert discussion blog.

MedPOINT Management – Newest SymKey Client

Thursday, March 18th, 2010

MedPOINT Management, HCIM’s newest client, signed a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post module in February 2010. A mid-March installation and go live is scheduled.

HCIM Welcomes Newest Colleague, Andrew Link

Thursday, February 25th, 2010

HCIM would like to take this opportunity to introduce our newest colleague, Andrew Link, who has accepted our offer of employment as a Client Services Associate Consultant. Andrew has over 11 years of experience in the healthcare industry, with eight years specializing in implementation and configuration. He possesses a wide range of healthcare industry knowledge that encompasses all Medicare, Medicaid, and commercial lines of business. Over the years, Andrew has been involved in a number of roles that include process improvement, claims adjudication, auditing, training, and configuration design. Additionally, Andrew has worked with several consulting firms and business process outsourcing companies, including Allied Solutions, Cornerstone Information Technologies, Schaller Anderson Inc., and Motorola Inc.

Jeffrey Hall, Sr. Vice President and Consulting Services Group Director said, “I have personally worked with Andrew on several projects. His demonstrated knowledge of payer systems, experience in the managed care marketplace, and professional demeanor clearly made him stand out among the sea of other consultants. We’re privileged to have him on our team.”

Andrew will work with HCIM’s consulting group to provide planning and development, implementation, and documentation services. As a Client Services Associate Consultant, Andrew will enroll in TriZetto’s QNXT Professional Certified Service Program. Upon completion of the extensive coursework, Andrew will earn a QNXT Professional Certification. In addition to Andrew’s work with the Consulting Services team, he will be providing valuable input to our Product Integration and Technical Development teams.

Andrew added, “Joining the HCIM team was a positive decision from multiple ends. HCIM provides an environment that’s missing from most employers in this industry. Having been associated with various staffing firms and forging through the various pitfalls associated with being a contract hire, I knew that I wanted to be a part of a company that provided career opportunity and stability for the long haul. I look forward to being a part of HCIM’s continued success!”

Andrew is currently working with a new client on the implementation and configuration of their ikaClaims payer core transaction system. We are pleased to welcome him to our team and look forward to many successful business ventures together.

Thanks for Your Feedback!

Tuesday, February 16th, 2010

I am very pleased with the feedback and comments that we have received on our new HCIM website and the expanded content it provides to both our current and prospective clients. We will continue to add additional content to the website on a regular basis. We have also been actively adding new blog posts to the different discussion threads on a weekly basis. I would encourage everyone interested to follow our blog posts by subscribing via the RSS link. Please leave your comments, product enhancement ideas or other interesting suggestions on one of the many blog discussion postings. I look forward to reading blog posts from our many HCIM clients and friends.

Subscribe to our Corporate Blog’s RSS Feed

Tuesday, February 16th, 2010

To be notified of all new blog postings in our Corporate Blog, click the RSS link under the Corporate Blog page description. To be notified of new blog postings for a particular Category, simply navigate to that Category and click the RSS link beneath its introductory paragraph (or click the category’s link below). If you would like to be notified of comments that are published for a specific blog entry, click the RSS 2.0 link under that entry. If you use an RSS feed aggregator other than through your web browser, simply copy and paste the following links into your aggregator to subscribe to each blog category:

Corporate  Blog (all blog posts): www.hcim.com/category/Corporate%20Blog/feed/
CEO Update: www.hcim.com/category/CEO%20Update/feed/
New Products/Enhancements: www.hcim.com/category/New%20Products%20Enhancements/feed/
ICD-10 Resource Center: www.hcim.com/category/icd-10%20resource%20center/feed/
Tips & Tricks: www.hcim.com/category/tips%20and%20tricks/feed/
Ask an Expert: www.hcim.com/category/ask%20an%20expert/feed/
FAQs: www.hcim.com/category/faqs/feed/

Development is Underway on the New SymKey for EZ-CAP DataWing Auto-Post Module

Tuesday, February 2nd, 2010

HCIM is currently collaborating with DataWing Software to develop the new SymKey® for EZ-CAP® DataWing Auto-Post module. Using SymKey’s advanced automation capabilities, the DataWing Auto-Post module seamlessly integrates with DataWing Software’s Eligibility Manager® and DataTug products to post eligibility information updates into EZ-CAP. Automatic posting features include entry of member notes and four undo events, including “Un-Do Last Termination,” “Un-Do Last Re-Enrollment,” “Un-Do Last Option Transfer,” and “Un-Do Last PCP Transfer.” The module is expected to be available in the 2nd quarter of 2010. For more information about the SymKey for EZ-CAP DataWing Auto-Post module, contact Ron Bissell, Vice President of DataWing Software, at 503-345-1891 or ronb@datawingsoftware.com.