HCIM

As part of HCIM’s ongoing effort to maintain an open line of communication with its Colleagues, HCIM Colleagues met on Friday, September 17, 2010, to discuss HCIM’s current strategic plan.  The meeting was facilitated by Amy Sipe, Client Services Professional Consultant, and Gregory Merica, Director of Product Management Integration. The Online Colleague Meeting (OCM) allowed the Colleagues to review the material presented and participate in the discussions and planning.

Michael Wilson, President and CEO of HCIM, opened the meeting by talking about HCIM’s 5-year plan, including plans for strategic business developments.  With the promotion of Jeffrey Hall to EVP of Client Services, the effected changes to the HCIM organization chart and approval matrix were also reviewed and discussed.  In addition, Colleagues reviewed the current Strategic Plan, and provided updates on several key objectives.

HCIM routinely encourages Colleagues to review the quarterly financial reports, and Colleagues are sent a copy of the Strategic Financial Reserves Measurements report each month for review and comment.  During the web conference, Jeffrey Hall, EVP of Client Services, discussed HCIM’s current financial status, and indicated that HCIM has seen significant increases in net income over the last 12 months.  After the financial review, each Business Unit Director was asked to provide a list of their current action items, which highlighted each unit’s top priorities for the next 30 days.

The meeting ended with an invitation to all Colleagues to express their interest in topics for future meetings.  HCIM strongly feels that these meetings should be forward-focused and should center on items that are most important to its Colleagues.

The next face-to-face All Colleague Meeting (ACM) will be held in Concord, Calif. on November 5, 2010.

Today, HCIM celebrates the 10^th anniversary of three of its co-founders, Michael Wilson (President & CEO), Jeffrey Hall (SVP and Group Director, Consulting Services), and Thomas Streeter (SVP, Technical Development).  10 years ago, these three gentlemen set out with a mission to establish a company that would provide the best advice, products, services and support within the healthcare information technology/managed care industry. Today, HCIM continues to set goals and achieve results that will grow the company while staying true to the original vision and tenants of its founders.

HCIM’s family of Colleagues would like to take this opportunity to thank Mike, Jeff, and Tom for their 10 years of dedication and service to HCIM. HCIM’s growth and success is truly a reflection of their tremendous leadership, which is certain to continue driving HCIM to the forefront of its industry.

One of HCIM’s strategic goals is to “sustain an environment built on trust and integrity, which fosters creative thinking, empowered decision-making and innovative solutions.” As a modern virtual company with colleagues spread out across the country, HCIM’s Leadership Team has made it a priority to host quarterly web conferences and semi-annual face-to-face strategic planning sessions, which allow Colleagues to connect with their extended HCIM family.

HCIM’s colleague meetings generally focus on business unit and financial updates, as well as goal-setting for future opportunities. In addition, Colleague achievements such as anniversaries, certifications, and special contributions are recognized. The most important aspect of HCIM’s All Colleague Meetings is that they allow Colleagues to give valuable input and feedback on the future direction of HCIM.

HCIM’s Leadership Team and Colleagues joined together for an All Colleague Meeting web conference on Friday, June 25, 2010. After announcing that HCIM will be celebrating its 10^th anniversary on July 14, HCIM’s President and CEO, Michael Wilson, opened the meeting by discussing the original vision of HCIM’s co-founders and giving a brief historical overview of how HCIM was formed, including the development of HCIM’s product line. He took the opportunity to reiterate HCIM’s primary goal, which is to build a reputation based on confidence, trust, and integrity, and he encouraged all Colleagues to be forward-thinking in their day-to-day activities.

HCIM’s Leadership Team is committed to long-term financial stability for HCIM and its Colleagues, so they take the necessary steps to maintain revenue projections and manage expenses. They also maintain open lines of communication with Colleagues regarding HCIM’s financial standing. To that end, Jeffrey Hall, SVP and Group Director of Consulting Services, provided an update on HCIM’s financial status, including a review of HCIM’s year-to-date financial statement and fiscal year 2010 budget forecast. Colleagues were encouraged to ask questions about HCIM’s financial direction.

Meeting facilitators Thomas Streeter, SVP and Director of Technical Development, and Jimmy Williams, Business Analyst, conducted a work session on HCIM’s strategic goals, relating to the expansion of product expertise and services. Colleagues were asked to provide their feedback on marketplace research and criteria for pursuing new and existing opportunities. The Colleagues’ recommendations will be implemented by the Leadership Team, and an update will be given at the next All Colleague Meeting being held via web conference in September 2010.

In response to Colleague questions about how healthcare reform will affect HCIM and the managed care industry, Michael Wilson reviewed several new initiatives, including Accountable Care Organizations, PACE, Medicare Advantage, and Mandated Benefits.

As the meeting drew to a close, it was announced that the next face-to-face All Colleague Meeting will be held in Walnut Creek, Calif. on November 5, 2010.