Posts Tagged ‘Ask an Expert’

Ask an Expert Blog Launch

Monday, April 12th, 2010

This month, HCIM is launching its new Ask an Expert discussion blog. The intent is to create an interactive discussion blog that leverages the hands-on experience and managed care/health plan payer expertise of HCIM’s colleagues, consultants, business affiliates, and industry leading clients. The wealth of knowledge within this expansive group provides a forum to access the best practices and answers to common issues and challenges that each of us in our collective industry encounter on a regular basis. I had been looking for a forum that I could tap into that would provide me with the opportunity to share and learn from others’ prior experiences, so I would not have to waste time “re-inventing” the wheel. I have not found such a forum to date, so I and others within HCIM decided to create one. This new Ask an Expert discussion blog is an opportunity for all of us to share our past successes and trials by contributing in an open and meaningful forum with our peers, partners, and customers.

During the month of April, HCIM is offering a $5 Amazon.com gift card for each question that is submitted, approved, and posted to the new Ask an Expert blog, with a limit of four gift cards per person. All questions will be thoroughly researched and if the answer is not ready available within the HCIM team, we will seek out the best advice and answers among our extensive network of peers and customers. We may even be calling upon you to share your knowledge and experiences as an industry expert.

Obviously, no one has all the answers. Our greatest opportunity to learn is to seek out the collective knowledge and experience of others through open and insightful discussions and forums such as the Ask an Expert forum, which HCIM is committed to build and support.

I look forward to reviewing each of your questions and seeking out the answers as part of our new Ask an Expert discussion blog.

Official Launch of HCIM’s Ask an Expert Discussion Blog

Wednesday, April 7th, 2010

The Forum
Whether you’re looking for an innovative solution or are simply trying to do more with less, we’re here for you. HCIM’s new Ask an Expert discussion blog is your source for valuable advice from a network of seasoned professionals with extensive experience with leading managed care core transaction systems such as QNXT™, Facets®, EZ-CAP®, DIAMOND®950, AMISYS Advance™, and ikaSystems. HCIM’s Ask an Expert network is a virtual dream team comprised of HCIM’s colleagues, consultants, and experienced clients.

How it Works
To submit a question to our team of experts, simply enter your name, e-mail address, and question in the “Leave a Comment” section underneath the How to Submit your Question entry, and then click the “Submit Comment” button. Once we receive your comment, we will create a new entry with your question and our answer. You will be notified via e-mail once your question is posted and you can sign up to be notified whenever additional responses to your question are posted by clicking the “RSS 2.0” link beneath your entry.

Return the Favor
Share your thoughts and innovative solutions with others in your field by posting answers to questions or offering advice for others who may be dealing with the same problems you are. As HCIM’s Ask an Expert network grows, so will the wealth of knowledge available to you, so be sure to get your colleagues involved! If someone asks you a question that you can’t answer or are unsure of, send them to our Ask an Expert blog.

Types of Questions
The following are examples of questions we will be fielding, but feel free to ask us anything.

Implementation & Configuration
Ask our Ask an Expert network if you need help updating, upgrading, or migrating your system. Are you confused about how to migrate to the new EZ-CAP® benefit matrix? Do you have a specific benefit plan or fee schedule configuration question?

Operational
Ask our team of experts how to accelerate your workflows, streamline your processes, automate your systems, minimize errors, reduce workarounds, etc.

IT Development
Ask for help finding or developing an application to meet your needs. Seek advice on how to create reports.

Technical
Do you have a question about your core transaction system or the new ICD-10 code sets? 

How to Submit Your Question

Monday, November 23rd, 2009

To submit a question to our team of experts, simply click the “Leave a response” hyperlink at the bottom of this entry and enter your name, e-mail address, and question, then click the “Submit Comment” button. Once we receive your comment, we will create a new entry with your question and our answer. You will be notified via e-mail once your question is posted and you can sign up to be notified whenever additional responses to your question are posted by clicking the RSS 2.0 link beneath your entry.