Services

Overview

HCIM offers consulting services that will enhance your business and administration operations. HCIM is equipped to help clients achieve optimal efficiency in such areas as claims processing, utilization management, coordination of benefits, third-party liability, subrogation, HIPAA compliancy, and EDI.

Consulting Services

HCIM’s industry-experienced consulting group offers services such as payor system implementation and configuration, operational assessments, project management, project planning, development, documentation, and staff training. HCIM’s consulting group also offers custom reports and database development and analysis. HCIM’s consultants carry on well beyond the implementation, to ensure that clients achieve the maximum benefit.

Implementation & Configuration Services
HCIM’s knowledgeable consultants specialize in payor software application implementation, system conversions, system configuration, and business rules configuration. Read more

Operational Consulting Services
HCIM’s skilled consultants offer operational consulting services with an emphasis on benefits administration operations. HCIM’s veteran consultants provide services such as workflow analysis, organizational review, business process reengineering, realignment of resources, and training. Read more

Development Consulting Services
HCIM’s trained professional consultants offer services such as database development, database analysis, custom report development, custom software development, testing, and the interface and integration of third party applications. Read more

Experience

HCIM’s consultants are managed care veterans with extensive operations experience. This experience allows them to maximize real productivity improvements by performing operational workflow assessments and leveraging existing technology to automate manual processes.

Training & Certification

HCIM’s expert consultants are extensively trained and/or certified in successfully implementing and configuring the latest technologies and versions of many of the industry’s leading managed care core transaction systems, including QNXT™, Facets®, EZ-CAP®, DIAMOND®950, and AMISYS Advance™ systems, as well as numerous legacy and proprietary (homegrown) systems.

Exceptional Staff

HCIM makes a significant financial investment in its consultants, in order to provide the best value for its clients. HCIM provides each consultant with ongoing education and system training, so that HCIM’s clients always receive consultants who are fully trained and have hands-on expertise in the latest releases of leading managed care core transaction systems. HCIM retains its consultants by providing them with year round salaries, in order to deliver the most experienced and knowledgeable consultants at all times. The high caliber of HCIM’s consultants truly sets its consulting group apart from staffing firms.

Trusted Business Partner

TriZetto CSPP
HCIM is proud to be included in TriZetto’s Certified Service Partner Program (CSPP). The CSPP is an innovative outcomes-driven program that trains and certifies business partners in best-practice implementations and use of TriZetto’s QNXT™, FACETS®, CareAdvance Enterprise®, and NetworX Suite® systems. HCIM is currently TriZetto-certified on the QNXT products. HCIM has continuously maintained its Certified Service Partner status since the launch of the original program in 2004. Read more

EZ-CAP® Partner
HCIM is honored to be an Official EZ-CAP® Partner since 2006. This distinction sets HCIM apart as a trusted provider of products and services that tightly integrate with MZI Healthcare’s EZ-CAP® platform.

In May 2009, HCIM entered into a long term, collaborative consulting services agreement with MZI HealthCare, to support client upgration (upgrade/migration) efforts to the new EZ-CAP® V6 platform. Read more