HCIM News - October 2009

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	March Vision Care, Inc. - Los Angeles, Calif. After a successful Aug. 2009 implementation, ScanClaims™ Claims Manager™ and Inventory Manager™ are fully functional in production at March Vision Care. The ScanClaims™ product suite includes comprehensive OCR capabilities and a complete claims workflow and inventory management solution.

	SymKey® for EZ-CAP version 1.30 SymKey® for EZ-CAP version 1.30 is in the final stages of user testing and will be released for general availability in October 2009. Version 1.30 features a Microsoft® .NET Graphical User Interface with a SQL Server® database, and includes the following enhancements and additional functionality: Improved Main Menu Improved Configuration Screens New Save/Load/Clear Scenario Template functionality New Ignore Pending for COB checkbox within the claims processing modules Ability to switch between EZ-CAP® databases without logging out of SymKey Enhanced Hard Duplicates Generation tool Improved Batch and Historical Productivity Reports Appeals Manager™ Enhancements A new and improved Appeals Manager will be released for general availability in October 2009, and includes the following enhancements: Improved menu , dialogs, and entry screens New View Only security mode New Configuration setup to recommend or require letter comments to be entered for specific letter reason codes New Check number entry field for overturn/payment letter Enhanced hotkey functionality Enhanced editing of the provider address on an appeal, allowing the entered address to be carried through from the acknowledgement letter to the decision letter Letter improvements including date of service list, optional check number, increased letter view size, and general appearance

	TriZetto CSPP HCIM is proud to be included in TriZetto’s Certified Service Partner Program (CSPP). The CSPP is an innovative outcomes-driven program that trains and certifies business partners in best-practice implementations and use of TriZetto’s QNXT™, FACETS®, CareAdvance Enterprise®, and NetworX Suite® systems. HCIM is currently TriZetto-certified on the QNXT products. HCIM has continuously maintained its Certified Service Partner status since the launch of the original program in 2004. Read more >> EZ-CAP® V6 Upgration Consulting Services Agreement In May 2009, HCIM entered into a long term, collaborative consulting services agreement with MZI HealthCare, to support client upgration (upgrade/migration) efforts to the new EZ-CAP® V6 platform. HCIM is honored to be an Official EZ-CAP® Partner since 2006. This distinction sets HCIM apart as a trusted provider of products and services that tightly integrate with MZI Healthcare’s EZ-CAP® platform. Santa Monica Bay Physicians – Santa Monica, Calif. HCIM’s consulting group has been engaged at Santa Monica Bay Physicians (SMBP) since August 2009 on EZ-CAP related projects, and looks forward to an ongoing successful working relationship with SMBP.

	HCIM to launch new Website and Corporate Blog in October 2009 HCIM teamed up with their talented design agency, Zumablue, to create a new and improved website with more content, a better layout, and additional functionality. The new website will include a media room that will feature webinar videos, product sheets, and other media content as it becomes available. HCIM will also be launching its own interactive corporate blog that will give readers instant access to information such as New Products/Enhancements, ICD-10 Resource Center, Tips & Tricks, Ask an Expert, FAQs, HCIM News Bulletin, and CEO Update! HCIM to Attend MZI HealthCare’s 19th Annual EZ-CAP® National User Conference Continuing its long-time support of the EZ-CAP® User Conference (UCON), HCIM will be a silver sponsor at the Oct. 11-14 UCON in Newport Beach, California. Mike Wilson and Jeff Hall will be attending. At MZI’s request, Jeff Hall will be presenting on the EZ-CAP V6 – Operational Considerations for Upgration. Those in attendance are invited to stop by HCIM’s booth for an exclusive SymKey 1.30 sneak peek and to discuss their EZ-CAP V6 upgration plans. HCIM to Attend ICE 2009 Annual Conference HCIM will be attending the Dec. 7-8 Health Industry Collaboration Effort, Inc. (ICE) Annual Conference in San Francisco, California. Mike Wilson and Tom Streeter will be representing HCIM at the conference.


	Bryan Richardson, Sr. Client Services Consultant at HCIM “Over the past 18 months, Bryan Richardson has been our QNXT ‘go to guy.’ His QNXT Professional Certification has proven time and again that he truly understands the entire QNXT application. His QNXT experience and extensive managed care knowledge allows him to properly analyze and then configure QNXT to work with our plan’s unique business practices. It is extremely valuable to our organization to have a resource like Bryan on site to address the configuration challenges presented by our staff. He articulates solutions in easy to understand terms and is always open to mentoring our staff on proper QNXT configuration solutions.” Read More >> —Frank Campbell Vice President of Healthcare Systems and Provider Data Management at Bravo Health

	Consulting Services HCIM’s industry-experienced consulting group offers services such as payor system implementation and configuration, operational assessments, project management, project planning, development, documentation, and staff training. HCIM's Professional Consultants are hands-on experts, extensively trained and/or certified in successfully implementing and configuring the latest technologies and versions of many of the industry’s leading managed care core transaction systems, including QNXT™, Facets®, EZ-CAP®, DIAMOND®950, and AMISYS Advance™ systems. HCIM’s predesigned approach and industry expertise save you time and money. [info] SymKey® The first product of its kind, the SymKey application’s advanced automation technology maximizes the performance of core benefits administration systems. HCIM’s various SymKey modules include the functionality for the automated adjudication of professional claims, hospital claims, and authorization requests, as well as the automated posting of claims recommendations, automated work navigation hotkeys, and automated batch processing. [info] ScanClaims™ The ScanClaims product suite delivers unprecedented savings and productivity through state-of-the-art OCR scanning, imaging, data scrubbing, validation, and data management of claims and authorizations. [info] Appeals Manager™ The Appeals Manager application is a leading edge software product that offers an efficient and automated solution for addressing CA AB1455 Appeals and Provider Dispute Resolution (PDR) processes. [info] Pay for Performance (P4P) P4P is a complete pay for performance technology solution that brings together all required data sources and generates accurate P4P measurement results. [info]