Corporate Blog
The HCIM Corporate Blog contains blog posts from every category, along with any additional news items, including announcements, newsletters, press releases, case studies, etc.
Turning Complexity into Simplicity
Healthcare Technology and Consulting Solutions for Health Plans, Benefit Administrators, and Payers
The HCIM Corporate Blog contains blog posts from every category, along with any additional news items, including announcements, newsletters, press releases, case studies, etc.
By Angela Reynolds on September 7, 2010
CMS Progress in Implementing the New Standards
CMS is well into the process of readying its FFS Medicare systems to handle the 5010/D.0 standards. All Medicare systems will be ready to handle the new standards by January 1, 2011. Medicare plans for its systems to handle the current 4010A standard and the new 5010/D.0 standards for [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By G. Merica on August 26, 2010
Answer: In SymKey for EZ-CAP v. 1.30 and higher, click the “Documentation” link in the “Help” section on the left side of the SymKey main menu. Select the “Batch Processing Technical Procedure Guide” from the “Documentation” sub menu. The guide provides a detailed overview of the available functionality as well as instructions on how to build and use a Batch [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Batch Processing, SymKey Configuration | Leave a response
By G. Merica on August 25, 2010
The BROKERit product from AnyDoc Software is normally included with the base ScanClaims software suite when purchased with scanning and OCR for AnyDoc. This is a very powerful tool to search for archived documents that are properly indexed using either verified Optical Character Recognition (OCR), customized Key From Image (KFI) screens, or when linked to [...]
Posted in Corporate Blog, Tips & Tricks | Tagged Information Technology, ScanClaims | Leave a response
By A. Sipe on August 18, 2010
After graduating from college, I found myself thrown into the great unknown without a clue as to what I wanted to do for the rest of my life. Through an internship, I met a man who was married to the supervisor of a health network; her department had an opening for an Eligibility Analyst and [...]
Posted in Corporate Blog | Tagged Consulting Services, HCIM Culture | Leave a response
By G. Merica on August 12, 2010
Answer: To easily create a standard scenario processing batch file, all you need is a column of claim numbers in a text file:
In either Windows Notepad or an Excel spreadsheet, simply enter the column of claim numbers and save the file:
File Type: *.txt
Destination: SymKey\Files\Source directory
Browse for the file as usual within the SymKey Professional or [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By Angela Reynolds on August 4, 2010
Why the change from 4010A to 5010?
Key issues for adapting HIPAA 5010 rules are:
To accommodate ICD-10 coding.
4010 technology is outdated. It has been in use for five years and was written three years prior to that.
Many of the situational and required rules did not fit health care industry practices. This is especially true for the 278, [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By J. Hall on July 29, 2010
While attending the March 2010 EZ-CAP Western Regional User Group (WRUG) conference, I was surprised to hear vendors publically apologize to their clients for delays in benefits matrix configuration, due to a lack of practical experience with the EZ-CAP benefits matrix. I’ve always believed that clients should not have to pay outside consultants to train on [...]
Posted in Corporate Blog | Tagged Consulting Services | Leave a response
By T. Streeter on July 29, 2010
Microsoft Windows 7, released in October 2009, was released as a much improved operating system over Vista and a worthy replacement for Windows XP. Features include much faster booting and shutdown, faster operation, improved compatibility with Windows XP applications, and several user interface improvements [...]
Posted in Corporate Blog, Tips & Tricks | Tagged Information Technology | Leave a response
By G. Merica on July 28, 2010
Answer: This is a four-step process:
Identify the type of claims that you would like to target (i.e. denying claims that exceed a timely filing threshold).
Define what claims fall into this scenario (i.e. timely filing claims may be in-network providers as defined by the “ZZZ” in the Provider Contract field, where the date received is more [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By J. Williams on July 15, 2010
Answer: Yes, SymKey can perform certain scenarios in combination with others, combining multiple single-action batches into one complex batch. When a scenario is selected in the Professional or Hospital Claims module, other scenarios may become disabled, indicating that the disabled scenario actions cannot be combined with the selected scenario action. The scenarios that are still selectable [...]
Posted in Corporate Blog, FAQs | Tagged SymKey Configuration | Leave a response
By M. Wilson on July 14, 2010
As the economy struggles to recover, we are seeing our SymKey® solution sales soar due to an ever-increasing need for health plans/managed care payer organizations to reduce costs, increase efficiency, improve consistency, and minimize errors through business process automation. This year, we are projecting a 36.5% revenue growth in SymKey sales over last year alone, [...]
Posted in CEO Update, Corporate Blog | Tagged HCIM News, SymKey | Leave a response
By K. Magras on July 14, 2010
Today, HCIM celebrates the 10th anniversary of three of its co-founders, Michael Wilson (President & CEO), Jeffrey Hall (SVP and Group Director, Consulting Services), and Thomas Streeter (SVP, Technical Development). 10 years ago, these three gentlemen set out with a mission to establish a company that would provide the best advice, products, services and support [...]
Posted in Corporate Blog, HCIM News | Tagged HCIM Culture | 1 Response
By Angela Reynolds on July 14, 2010
On July 14, 2000, five managed care operations and information technology experts founded HCIM with the goal of addressing the complexities of the managed care payer industry with a combination of consulting services and automated software solutions…
Posted in Corporate Blog, HCIM News, recent news | Tagged HCIM Culture, HCIM News | 1 Response
By J. Williams on July 8, 2010
Answer: SymKey for EZ-CAP is designed to work within EZ-CAP’s Professional and Hospital claims modules. As a result, it is able to automate the moving of claims that are in status 1-7 to a status 1 or 3. It can also reprocess status 9 claims by creating a new claim number, entering all related detail line information, and [...]
Posted in Corporate Blog, FAQs | Tagged SymKey Configuration, SymKey Kwik Utility | Leave a response
By Angela Reynolds on July 7, 2010
What is HIPAA?
HIPAA, which stands for the American Health Insurance Portability and Accountability Act of 1996, is a set of rules to be followed by doctors, hospitals and other health care providers. HIPAA took effect on April 14, 2006. HIPAA helps ensure that all medical records, medical billing, and patient accounts meet certain consistent standards [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By K. Magras on July 6, 2010
One of HCIM’s strategic goals is to “sustain an environment built on trust and integrity, which fosters creative thinking, empowered decision-making and innovative solutions.” As a modern virtual company with colleagues spread out across the country, HCIM’s Leadership Team has made it a priority to host quarterly web conferences and semi-annual face-to-face strategic planning sessions, [...]
Posted in Corporate Blog, HCIM News | Tagged HCIM Culture | Leave a response
By J. Williams on July 1, 2010
Answer: In SymKey® v. 1.30 and later, switching databases has never been easier. Simply click the “Change Database” link in the lower left corner of the SymKey main menu. When the “Change Database” window opens, you will see all databases to which SymKey is configured to connect. Once you select the desired database and click the “OK” [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By Angela Reynolds on June 30, 2010
HCIM and IBA Healthcare Consultants, Inc. teamed up to bring a new client live with ikaSystems in only 60 days, which included converting the client’s historical data from a legacy MC400 system. This joint implementation effort successfully created over 1,300 benefit plans, migrated over 2,000 providers along with their related contracts, and migrated multiple years [...]
Posted in Corporate Blog, HCIM News | Tagged Consulting Services, HCIM News | Leave a response
By J. Williams on June 28, 2010
Answer: One of SymKey’s global settings allows users to configure whether or not to zero out the contract value when SymKey denies a line in either the Professional or Hospital Claims modules. In SymKey v. 1.20 and later, the configuration of this action is reserved for users with an Admin security level.
To change the setting, [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By E. DeNaro on June 24, 2010
Microsoft® SQL Server® 2008 R2 recently arrived on the scene as an upgrade to SQL Server® 2008, which was originally released in August 2008. For those running on SQL Server® 2000/2005, now may be a good time to consider upgrading to the latest version.
One of the many new features introduced in 2008 that would be [...]
Posted in Corporate Blog, Tips & Tricks | Tagged Information Technology | Leave a response
By J. Williams on June 17, 2010
Answer: SymKey® allows users to configure the handling of claims with COB (Coordination of Benefits). When EZ-CAP® determines that a member has other coverage, it flags that claim as COB. SymKey can be configured to either pend COB claims for review if the coverage is Primary, pend for review when there is any other coverage, or [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By J. Williams on June 10, 2010
Answer: In SymKey® v. 1.31 and later, only Admin level users have sufficient security rights to configure or change how SymKey responds to EZ-CAP® system error/warning messages. From the SymKey main menu, click the “EZ-CAP Messages” link under the Configuration section. This will open a window that shows every message that SymKey has encountered while [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By Angela Reynolds on June 9, 2010
Timeline
The implementation date for ICD-10 is October 1, 2013, and applies to all encounters and discharges occurring on or after that date. According to data from AHIMMS, one entity cannot force another entity to be compliant prior to the said date, although testing will require a great deal of communication between providers, suppliers, and insurers. [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By J. Williams on June 3, 2010
Answer: In SymKey® v. 1.30 and above, the Users link is under the Configuration section on the left side of the Main Menu. The rights to add/change SymKey users is limited to the Admin security role. If the Users link is enabled, then you have sufficient rights to make these changes. Selecting the Users link from the [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By M. Wilson on June 2, 2010
I recently visited one of our current SymKey® for EZ-CAP® clients in the Midwest. We met with our client’s COO for a couple of hours on a Monday morning. She shared with us the exciting activities and long term strategies that their organization has been working on in their efforts of continuous improvement and striving to bring [...]
Posted in CEO Update, Corporate Blog | Tagged Business Process Automation, Consulting Services, SymKey | Leave a response
By Angela Reynolds on June 1, 2010
Southern California Physicians Managed Care Services (SCPMCS) signed an addendum to their existing SymKey for EZ-CAP Professional Claims module three-year licensing agreement to add the SymKey for EZ-CAP Hospital Claims module, effective June 1, 2010.
Posted in Corporate Blog, Events, HCIM News, Newsroom, recent news | Tagged HCIM News, SymKey | Leave a response
By J. Hall on June 1, 2010
Do members of your team have to print everything to avoid getting headaches from reading off their monitor? Here are a few simple ideas to reduce headaches, improve efficiency, and cut back on printing costs.
20-20-20 Rule
Every 20 minutes, look away from your screen at an object roughly 20 feet away, and keep your eyes there [...]
Posted in Corporate Blog, Tips & Tricks | Tagged Consulting Services | Leave a response
By J. Williams on May 27, 2010
Answer: In SymKey® v. 1.30 and later, click the “Hard Duplicates” link under the Modules section on the left side of the main menu. In the Hard Duplicates Generator window, you will see that the checkboxes for SymKey’s default configuration are preselected. By default, the Hard Duplicates Generator will match the following:
Claims in status 1, 2, or [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration, SymKey Reporting | Leave a response
By T. Streeter on May 26, 2010
HCIM’s Appeals Manager™ application is designed to automate all of the letter generation and tracking requirements for California’s AB1455 appeals legislation and Provider Dispute Resolution (PDR) processing, conforming to ICE requirements. Appeals Manager provides the automated functionality to download claim and provider information from the organization’s core claims system, to be used in the generation [...]
Posted in Corporate Blog, Tips & Tricks | Tagged Appeals Manager | Leave a response
By Angela Reynolds on May 26, 2010
HCIM’s newest client, MedPOINT Management, signed a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module in February 2010. MedPOINT went live on the SymKey Professional Claims module and Virtual Auto-Post module in March and April, respectively. More
Posted in Corporate Blog, HCIM News | Tagged HCIM News, SymKey | Leave a response
By J. Williams on May 20, 2010
Answer: No, SymKey is not broken. There is likely an issue within EZ-CAP’s claim structure, where the UB04 claims that you are trying to open are labeled as UB92 claims in EZ-CAP’s tables. Before SymKey opens a claim, it queries EZ-CAP’s tables on the backend to determine which module it should use to open the [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Troubleshooting | Leave a response
By M. Wilson on May 20, 2010
During my time spent as an Operations Manager, I remember that my claims processors had sticky notes all over their monitors and cheat sheets that they would use to remind them of manual or special processes for certain providers or members. Not everyone had the same sticky notes, nor did they all have the same handwritten [...]
Posted in CEO Update, Corporate Blog | Tagged Business Process Automation, Consulting Services, SymKey | Leave a response
By J. Hall on May 18, 2010
The University of Wisconsin-Green Bay is expected to save between $5,000 and $10,000 every year by changing their default e-mail font. Read more >>
Switch your Font
Research has found that switching from Arial to Century Gothic for printing will result in a 31% ink savings. How much could you save by switching the font on reports [...]
Posted in Corporate Blog, Tips & Tricks | Tagged Consulting Services | Leave a response
By J. Williams on May 13, 2010
Answer: From the left side of the SymKey main menu, click the Productivity Reports link in the Reports section. SymKey’s productivity reports are an aggregate of your daily batches, viewable by month, year, or pend reasons, depending on which report you select. The reports allow you to quickly view performance data, claims processed, and most importantly your return [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration, SymKey Reporting | Leave a response
By Angela Reynolds on May 11, 2010
ICD–10 consists of:
tabular lists containing cause-of-death titles and codes (Volume 1)
inclusion and exclusion terms for cause-of-death titles (Volume 1)
description, guidelines, and coding rules (Volume 2)
an alphabetical index to diseases and nature of injury, external causes of injury, table of drugs and chemicals (Volume 3)
ICD–10 Chapter Headings:
Chapter 1: Certain Infectious and Parasitic Diseases (A00-B99)
Chapter 2: Neoplasms [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By J. Williams on May 7, 2010
Answer: In SymKey® for EZ-CAP® v. 1.30 and later, if your User ID has admin rights, you will see an enabled “EZ-CAP Databases” link in the Configuration section of SymKey’s main menu. Clicking that link will display the current databases that are configured to work with SymKey. To change one of the databases, simply highlight [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By M. Wilson on May 7, 2010
On April 7, 2010, HCIM announced the general availability release of its SymKey® for EZ-CAP® v. 1.31 software application. Training webinars were held for SymKey for EZ-CAP clients from April 20–22, which provided a review of the new release’s functionality, enhancements, and corrections. Several clients attended the webinars and expressed their excitement with the new functionality. A [...]
Posted in CEO Update, Corporate Blog | Tagged SymKey, SymKey Releases | Leave a response
By J. Williams on April 29, 2010
Answer: SymKey® can be interrupted in the middle of a batch for a number of reasons, either by the user pausing the batch or by network issues creating a communication error between it and EZ-CAP®. It can be restarted very easily. When an interruption occurs, providing that you are still logged into SymKey, a message [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Troubleshooting | Leave a response
By G. Merica on April 29, 2010
SymKey® for EZ-CAP® versions 1.20 and later include a built-in Batch Processing module that opens up the power of the SymKey® processing engine by allowing users to create their own scenario actions that can directly update nearly any field within an EZ-CAP® claim.
Many clients have unique provider contracts in which the specific pricing either is [...]
Posted in Corporate Blog, Tips & Tricks | Tagged SymKey, SymKey Batch Processing | Leave a response
By J. Williams on April 22, 2010
Answer: The SymKey® application’s configuration will need to be updated to work with the version of EZ-CAP® that you have upgraded to. Please contact support@hcim.com or 888-454-0202, ext. 2, to schedule the update of your SymKey configuration.
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By G. Merica on April 21, 2010
SymKey® for EZ-CAP® versions 1.20 and later include built-in productivity reports for both Professional and Hospital claims. These reports can summarize all batches within any given historical month or year or current month or year for either all databases or specific databases. This is an excellent way to validate that you are realizing SymKey’s full [...]
Posted in Corporate Blog, Tips & Tricks | Tagged SymKey, SymKey Reporting | Leave a response
By J. Williams on April 15, 2010
Answer: There are three security levels that determine what the user has access to:
The User role has access to SymKey’s modules in order to run batches and view reports and documentation.
The Admin role has the ability to change much of the configuration in SymKey, including configuring users, passwords, and database connection management.
The Developer role is reserved [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration, SymKey Troubleshooting | Leave a response
By Angela Reynolds on April 15, 2010
ICD–10–CM Diagnosis Codes
The CDC’s National Center for Health Statistics (NCHS) developed the ICD–10–CM code set, following a voluntary consensus-based process and working closely with specialty societies to ensure clinical utility and subject matter expert input into the process of creating the clinical modifications, with comments from a number of prominent specialty groups and organizations that [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By Angela Reynolds on April 15, 2010
HCIM will be hosting a 30-45 minute training webinar to introduce you to SymKey® for EZ-CAP® v. 1.31 and to answer any questions you may have. For your convenience, we have scheduled three webinar sessions over the course of three days. If you would like to attend, please click the GoToMeeting link for the time [...]
Posted in Corporate Blog, New Products/Enhancements | Tagged SymKey, SymKey Releases | Leave a response
By Angela Reynolds on April 15, 2010
HealthCare Information Management, Inc. (HCIM) is pleased to announce the general release of SymKey® for EZ-CAP® version 1.31, effective April 7, 2010. Many enhancements have been made to SymKey® for EZ-CAP® v. 1.30, including two new advanced standard scenario actions, a new scenario summary feature, and more. For a comprehensive list of enhancements and software [...]
Posted in Corporate Blog, New Products/Enhancements | Tagged SymKey, SymKey Releases | Leave a response
By M. Wilson on April 12, 2010
This month, HCIM is launching its new Ask an Expert discussion blog. The intent is to create an interactive discussion blog that leverages the hands-on experience and managed care/health plan payer expertise of HCIM’s colleagues, consultants, business affiliates, and industry leading clients. The wealth of knowledge within this expansive group provides a forum to access [...]
Posted in CEO Update, Corporate Blog | Tagged Ask an Expert | Leave a response
By J. Williams on April 8, 2010
Answer: If you receive an error when SymKey is attempting to import a batch file, there is most likely an error in the format of the file. When SymKey imports batch files, it invokes error-checking logic that validates whether or not the batch file has the required or correct information for the selected batch. For [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Troubleshooting | Leave a response
By Angela Reynolds on April 7, 2010
Earn $5 Amazon Gift Cards through the month of April!
The Forum
Whether you’re looking for an innovative solution or are simply trying to do more with less, we’re here for you. HCIM’s new Ask an Expert discussion blog is your source for valuable advice from a network of seasoned professionals with extensive experience with leading managed [...]
Posted in Ask an Expert, Corporate Blog | Tagged Ask an Expert | Leave a response
By J. Williams on April 1, 2010
Answer: SymKey’s Batch Processing module is an advanced tool that allows users to combine multiple actions into one batch. The Professional and Hospital Claims modules, on the other hand, contain standard scenarios that are predefined and coded within the SymKey software. The Professional and Hospital Claims modules’ input files typically contain the claim number and [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Batch Processing | Leave a response
By J. Williams on March 25, 2010
Answer: The standard format for a SymKey input file is .txt or .csv. Most of the files that SymKey uses to perform batches only contain claim numbers; a text file works the best for these types of batches. Other batches require more information, such as claim detail line numbers or a claim auth in addition [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By Angela Reynolds on March 22, 2010
During the month of April, HCIM will e-mail you a $5 Amazon gift card for each question you submit that is approved and posted on our Ask an Expert blog (limit 4 per person). Qualifying questions can be about any of HCIM’s products or services or about managed care payer organization operations in general.
Posted in Ask an Expert, Corporate Blog | Tagged Ask an Expert | Leave a response
By M. Wilson on March 22, 2010
During the first part of this new year, we have experienced increased inquiries and requests for product demos of our SymKey® product solution. In fact, we licensed one new SymKey® for EZ-CAP® client last month and are currently working on licensing arrangements with two prospective new clients. I believe this increased interest is due to [...]
Posted in CEO Update, Corporate Blog | Tagged Business Process Automation, Consulting Services, SymKey | Leave a response
By Angela Reynolds on March 18, 2010
MedPOINT Management, HCIM’s newest client, signed a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module in February 2010. A mid-March installation and go live is scheduled.
Posted in Corporate Blog, recent news | Tagged HCIM News, SymKey | Leave a response
By J. Williams on March 17, 2010
Answer: SymKey downloads data from EZ-CAP (Adjustment Codes, Procedure Codes, Providers/Vendors, Place of Service) when you log in so the data it lists in scenario options will be up to date when a SymKey module is opened. Also, since databases can have different information from one to the next, the downloaded data will refresh when switching between EZ-CAP databases [...]
Posted in Corporate Blog, FAQs | Tagged SymKey | Leave a response
By Angela Reynolds on March 14, 2010
Key issues in adopting ICD-10- CM are:
• ICD-9 is 30 years old and is outdated.
• ICD-9 is running out of spaces for new codes. Codes added in recent years are in the wrong chapters because the correct chapters were full, with nowhere to add new codes.
• ICD-9 codes cannot reflect current and evolving medical technologies.
• The current codes are limited in their descriptions. New codes will allow for a greater level of detail, including etiology, manifestation, and laterality.
• ICD-9 does not provide the increased level of detail needed for emerging needs like biosurveillance and competitive purchasing. [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By J. Williams on March 10, 2010
When SymKey completes a batch, it does two things to the source file – it appends the front of the file with the batch number and, regardless of the source location, it moves the file to SymKey’s complete folder located at C:\SymKey\Files\Complete. For example, an input file named “TestBatchFile.txt” for batch 1200 would be renamed “1200_TestBatchFile.txt” before [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By J. Williams on March 3, 2010
Answer: When you create your source batch files, either through Crystal Reports, Microsoft Access, or SQL, you should save them in a place that SymKey has access to, whether it be a network drive, local folder, or the default source batch file folder (C:\SymKey\Files\Source). When you click the Browse button in any of the SymKey [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By Angela Reynolds on February 28, 2010
In many ways, ICD-10-CM is quite similar to ICD-9-CM. The guidelines, conventions, and rules are very similar. The organization of the codes is also very similar. Anyone who is qualified to code ICD-9-CM should be able to easily make the transition to coding ICD-10-CM.
Many improvements have been made to coding in ICD-10-CM. For example, a [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By J. Williams on February 26, 2010
The standard scenarios in the Professional and Hospital Claims modules are perfect for repeating the same action and values again and again over a large number of claims. For example, if you have 500 claims with Provider ABC and need to change them to Provider XYZ, this can be done very simply and very quickly. But what if you [...]
Posted in Corporate Blog, Tips & Tricks | Tagged SymKey, SymKey Batch Processing | Leave a response
By K. Magras on February 25, 2010
HCIM would like to take this opportunity to introduce our newest colleague, Andrew Link, who has accepted our offer of employment as a Client Services Associate Consultant. Andrew has over 11 years of experience in the healthcare industry, with eight years specializing in implementation and configuration. He possesses a wide range of healthcare industry knowledge [...]
Posted in Corporate Blog | Tagged HCIM News | Leave a response
By J. Williams on February 24, 2010
Answer: SymKey does not yet have a scheduler that will allow timed execution of batches. This is, however, something that is currently in the planning stages and is being looked at very seriously for a future release. In order to process a batch, a user with access to SymKey must manually configure and start each [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By J. Williams on February 17, 2010
Answer: The answer depends on the kind of batch you’re running. SymKey can generate a list of claims that are considered hard duplicates and can be denied with the SymKey Professional and Hospital Claims modules. Other scenarios available in the Professional, Hospital, and Batch Processing modules require input files created from outside SymKey. Some applications [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Configuration | Leave a response
By M. Wilson on February 16, 2010
I am very pleased with the feedback and comments that we have received on our new HCIM website and the expanded content it provides to both our current and prospective clients. We will continue to add additional content to the website on a regular basis. We have also been actively adding new blog posts to [...]
Posted in CEO Update, Corporate Blog | Tagged HCIM News | Leave a response
By Angela Reynolds on February 16, 2010
To be notified of all new blog postings in our Corporate Blog, click the RSS link under the Corporate Blog page description. To be notified of new blog postings for a particular Category, simply navigate to that Category and click the RSS link beneath its introductory paragraph (or click the category’s link below). If you would [...]
Posted in Corporate Blog | Tagged HCIM News | Leave a response
By G. Merica on February 10, 2010
HCIM has developed two new standard scenario actions for incorporation into the SymKey® for EZ-CAP® v. 1.31 Professional and Hospital Claims modules, which will add the functionality to accurately copy or reverse a claim, with or without repricing the contract values in the claim detail lines.
Create Exact Claim Copy Scenario Action
With the new “Create Exact [...]
Posted in Corporate Blog, New Products/Enhancements | Tagged New Products/Enhancements, SymKey, SymKey Releases | Leave a response
By J. Williams on February 5, 2010
Answer: SymKey® modules are activated/deactivated based on a licensing agreement between HCIM and your company. If you require access to a module that is not available, your licensing file must be updated and a new licensing agreement signed. If you see that a module that used to be active is now unavailable, the terms of [...]
Posted in Corporate Blog, FAQs | Tagged SymKey, SymKey Troubleshooting | Leave a response
By T. Streeter on February 2, 2010
HCIM is currently collaborating with DataWing Software to develop the new SymKey® for EZ-CAP® DataWing Auto-Post™ module. Using SymKey’s advanced automation capabilities, the DataWing Auto-Post module seamlessly integrates with DataWing Software’s Eligibility Manager® and DataTug™ products to post eligibility information updates into EZ-CAP. [...]
Posted in Corporate Blog, New Products/Enhancements | Tagged HCIM News, New Products/Enhancements, SymKey | Leave a response
By Angela Reynolds on January 25, 2010
WALNUT CREEK, Calif. – Jan. 25, 2010 – HealthCare Information Management, Inc. (HCIM) and DataWing Software, an HCIM business affiliate, began work today on a collaborative effort to create a SymKey® for EZ-CAP® DataWing Auto-Post™ Module that will automatically post data from DataWing Software’s Eligibility Manager® and DataTug™ applications into EZ-CAP’s Eligibility module.
“Our products are [...]
Posted in Corporate Blog, HCIM News | Tagged HCIM News | Leave a response
By Angela Reynolds on January 21, 2010
The 10th revision of the International Classification of Diseases consists of:
• a tabular list containing cause of death titles and codes
• inclusion and exclusion terms for cause of death titles
• an alphabetical index to diseases and nature of injury, external causes of injury, table of drugs, and chemicals
• descriptions, guidelines, and coding rules
ICD-10 has two components:
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By Angela Reynolds on December 12, 2009
After a successful 30-day risk-free trial period, SCPMCS entered into a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module, effective October 2009.
Posted in Corporate Blog | Tagged HCIM News, SymKey | Leave a response
By Angela Reynolds on December 10, 2009
WALNUT CREEK, Calif. – Dec. 10, 2009 – HealthCare Information Management, Inc. (HCIM) announced today that Physicians United Plan, Inc. (PUP) of Winter Park, Florida has retained their Consulting Services to assist PUP’s staff with the further refinement and the application of configuration best practices for their EZ-CAP® managed care application.
“As an EZ-CAP preferred partner, [...]
Posted in Corporate Blog, HCIM News | Tagged Consulting Services, HCIM News | Leave a response
By Angela Reynolds on December 1, 2009
Dec. 1, 2009
HealthCare Information Management, Inc. (HCIM) proudly announces the debut of its new corporate website and blog.
HCIM’s website was redesigned with more content, a better layout, and additional functionality. The website includes HCIM’s new interactive corporate blog, which gives readers instant access to information in categories such as HCIM News Bulletin, CEO Update, New [...]
Posted in Corporate Blog, HCIM News | Tagged HCIM News | Leave a response
By Angela Reynolds on November 27, 2009
The International Classification of Diseases (ICD) is the international standard diagnostic classification for all general epidemiological purposes, many health management purposes, and for clinical use. This includes the analysis of the general health situation of population groups, as well as monitoring the incidence and prevalence of diseases and other health problems in relation to other [...]
Posted in Corporate Blog, ICD-10 Resource Center | Tagged Consulting Services, ICD-10 Resource Center | Leave a response
By Angela Reynolds on November 23, 2009
HealthCare Information Management, Inc. (HCIM) is pleased to announce the general release of SymKey® for EZ-CAP® version 1.30 on Friday, November 20, 2009. Many enhancements have been made to SymKey, including .NET/SQL Server technology, redesigned menus, save/load scenario template functionality, a change database feature, ignore pending for COB functionality, an enhanced Hard Duplicates module, and [...]
Posted in Corporate Blog, New Products/Enhancements | Tagged New Products/Enhancements, SymKey, SymKey Releases | Leave a response
By Angela Reynolds on November 23, 2009
We at HCIM teamed up with our talented design agency, Zumablue, to create a new and improved website with more content, a better layout, and additional functionality. The new website includes a media room that will feature webinar videos, product sheets, and other media content as it becomes available.
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By M. Wilson on November 23, 2009
I’d like to take this opportunity to thank you for visiting our new corporate blog. Our interactive blog is designed to provide you with instant access to information such as New Products/Enhancements, ICD-10 Resource Center, Tips & Tricks, Ask an Expert, FAQs, HCIM News Bulletin, and my monthly CEO Update. So read up, post comments, [...]
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