Whether you’re looking for an innovative solution or are simply trying to do more with less, we’re here for you. HCIM’s new Ask an Expert discussion blog is your source for valuable advice from a network of seasoned professionals with extensive experience with leading managed care core transaction systems such as QNXT™, Facets®, EZ-CAP®, DIAMOND®950, AMISYS Advance™, and ikaSystems. HCIM’s Ask an Expert network is a virtual dream team comprised of HCIM’s colleagues, consultants, and experienced clients.
How it Works
To submit a question to our team of experts, simply enter your name, e-mail address, and question in the “Leave a Comment” section underneath the How to Submit your Question entry, and then click the “Submit Comment” button. Once we receive your comment, we will create a new entry with your question and our answer. You will be notified via e-mail once your question is posted and you can sign up to be notified whenever additional responses to your question are posted by clicking the “RSS 2.0” link beneath your entry.
Return the Favor
Share your thoughts and innovative solutions with others in your field by posting answers to questions or offering advice for others who may be dealing with the same problems you are. As HCIM’s Ask an Expert network grows, so will the wealth of knowledge available to you, so be sure to get your colleagues involved! If someone asks you a question that you can’t answer or are unsure of, send them to our Ask an Expert blog.
Types of Questions
The following are examples of questions we will be fielding, but feel free to ask us anything.
Implementation & Configuration
Ask our Ask an Expert network if you need help updating, upgrading, or migrating your system. Are you confused about how to migrate to the new EZ-CAP® benefit matrix? Do you have a specific benefit plan or fee schedule configuration question?
Ask our team of experts how to accelerate your workflows, streamline your processes, automate your systems, minimize errors, reduce workarounds, etc.
Ask for help finding or developing an application to meet your needs. Seek advice on how to create reports.
Do you have a question about your core transaction system or the new ICD-10 code sets?