WALNUT CREEK, Calif. – Sept. 27, 2012 – HCIM, a nationally recognized managed care information technology software and consulting services firm specializing in Business Process Automation (BPA), announces its strategic alliance with Monument Systems, LLC. This partnership will result in the development and co-marketing of HCIM’s flagship SymKey® automation solution for the Monument Systems xpress™ core administrative system. HCIM will also provide additional software solutions and consulting services to Monument’s client base.
Michael Wilson, President and CEO of HCIM, sought out this partnership as a way to expand HCIM’s footprint in the healthcare payer industry. Wilson elaborates:
As a result of HCIM’s partnership and ongoing collaboration with Monument Systems, we’re excited to announce the upcoming development of the SymKey® for xpress™ application, which will automate the processing of claims within Monument’s xpress system. Our business process automation solutions have been used since 2000 to improve efficiency, reduce turnaround times, maximize accuracy, and contain operational costs.
HCIM will offer a 30-day risk-free SymKey trial and flexible payment terms to ensure clients achieve a rapid ROI through the automation of their repetitive business processes. HCIM also offers the ScanClaims® product suite, which delivers unprecedented savings and productivity through state-of-the-art OCR scanning, imaging, data scrubbing, validation, and data management of claims and authorizations. HCIM’s other software solutions include Appeals Manager™ for CA AB1455, a new Grievance and Appeals Manager for Medicare Members™, and other BPA operational efficiency solutions.
According to Bill Bysinger, EVP of Business Development at Monument Systems:
Monument Systems recognizes the unique solutions that HCIM offers and the value in integrating their powerful technologies with xpress, our enterprise core administrative system. This partnership provides our clients added capabilities in claims processing efficiency and information management that has been shown to help lower costs.
In addition to the product solutions that HCIM has to offer, HCIM’s team of expert consultants will leverage their payer system implementation and configuration expertise as well as their strong background in historical data conversions and best practices as an implementation/historical data conversion resource for Monument’s new Smart Series™. HCIM has also been asked to be a provider of ICD-10 education and consulting services for Monument’s client base.
About HealthCare Information Management, Inc. (HCIM)
Incorporated in July 2000, HCIM delivers technology solutions and consulting services to the managed care/healthcare payer industry. HCIM’s SymKey®, ScanClaims®, Appeals Manager™, and Grievance and Appeals Manager for Medicare Members™ product suites increase productivity by automating and tracking the adjudication of claims, authorizations, grievances, appeals, and provider dispute resolutions. HCIM’s consulting services include ICD-10 assessments, payer system implementation and configuration, operational consulting, business process reengineering, historical data conversion, project management, application development, documentation, staff training, custom reports, and database development and analysis.
About Monument Systems, LLC
Monument Systems, LLC is a leading provider of Core Administrative Systems and Care Management Software to the Health Plan, Delegated IPA, Medicare, Medicaid, and Managed Care markets. The company’s flagship product, Monument Systems xpress™ has been providing highly efficient and cost effective solutions to the market since 1999. The architecture and applications capability of xpress can accommodate any plan, product, benefit or fee schedule model from Medicaid coverage to highly complex capitated arrangements.