HCIM

As a former HCIM consultant that was subsequently hired on by a large client, HCIM is pleased to welcome Bryan Richardson back to the Professional Solutions Team. Bryan has almost a decade of experience on QNXT, both as a consultant and as a QCSI/TriZetto client, and his formal education includes a BA from the University of Florida and an MBA from Rollins College. Bryan’s background includes six years of business process reengineering experience. He has completed six end-to-end implementations and several other smaller engagements. With his diversified background, Bryan has done everything from QNXT system implementations to service packs to version upgrades and bug fixes, and he can provide business requirement documentation, configuration, training and testing. In addition, Bryan has served as director of the configuration department of a Medicare Advantage plan and contracted with Medicare, Medicaid and Commercial plans as clients.

Bryan currently resides in the state of Florida and loves spending time on the water. “I’m excited to be a part of HCIM because they approach consulting in the right way. They are not just billing experts – they always return value for their clients. I was a client of HCIM for years, and I always appreciated the support and the honesty which accompanied their engagements. They are not afraid to stand behind their word, and they back it up not only in writing but also in their actions. That difference brought me here because I believe in the same values and share the same work ethic. I want to be the best and to be a part of the best,” said Bryan.

Bryan is joining HCIM as a Client Services Professional Consultant and will be working under the direction of Jeffrey Hall, Executive Vice President of Professional Solutions. “Bryan’s healthcare payer operations experience at a large health plan has provided him with valuable insight and a working knowledge of claims processing, adjudication efficiencies, QNXT best practices configuration solutions, and healthcare payer operations and management. His judicious approach to overcoming configuration and operational challenges, his strong work ethic and a common sense communication style makes him one of the most sought after QNXT experts in the industry. HCIM and our clients have already benefited from Bryan’s ‘can do’ attitude. We are pleased to have him on our team,” said Jeff.

HCIM welcomes Tyra Dennis to the Professional Solutions Team. Tyra brings with her nearly 20 years of healthcare administrative and operations experience. During this tenure, she has spent several years working as a Network Representative, Benefit Designer, Compliance Auditor, and as a Team Lead and Trainer for QNXT administration, ECIS, Medical Manager and Vision.

“I am excited to have the opportunity to work with one of the industry’s leading consulting companies, which is recognized for its dedication to its clients and colleagues. I look forward to using my knowledge and experience in working with payer systems administration to provide the best possible service and guidance to HCIM’s clients. Payer system analysis, design and configuration can be very complicated; however, my goal, with support from HCIM’s Professional Solutions Team, is to simplify them for our clients,” said Tyra.

Tyra currently resides in Indianapolis, Indiana, and her hobbies include sketching, interior design, and reading. She also enjoys adding to her collection of fine writing instruments and crystal.

Tyra is joining HCIM as a Client Services Professional Consultant and will be working under the direction of Jeffrey Hall, Executive Vice President of Professional Solutions. “Tyra’s practical healthcare operational experience is a valued commodity in our industry. She is able to bring her proven healthcare knowledge, experience and best practices configuration solutions to any project. I am pleased that she chose to join the ever growing ‘family of colleagues’ at HCIM,” said Jeff.

HCIM is pleased to welcome Emmanuel “Eman” Padilla to the HCIM Professional Solutions Team. He brings over 22 years of hands-on experience working in various departments within the healthcare payer industry including Customer Service, Claims, Finance, Eligibility, and System Configuration. During that time, he’s worked on various claims system platforms, both commercial and proprietary, and he has spent the past 10 years working in configuration with six of those working as a consultant. “I’m excited about joining an impressive team of professionals at HCIM. My goal is to be part of a growing company whose number one goal is customer satisfaction,” said Emmanuel.

Emmanuel currently resides in Texas. His hobbies include video editing and making family movies while spending time with his wife and children on their ranch. In addition, he serves as director of sound and video at his church where he uses his video editing talents.

Emmanuel is joining HCIM as a Client Services Professional Consultant and will be working under the direction of Jeffrey Hall, Executive Vice President of Professional Solutions. “We are pleased to welcome a professional consultant with Emmanuel’s extensive healthcare experience and proven QNXT proficiency. Our clients have already gained immediate dividends with the application of his best practices approach and his ‘can do’ attitude,” said Jeff Hall.