As a former HCIM consultant that was subsequently hired on by a large client, HCIM is pleased to welcome Bryan Richardson back to the Professional Solutions Team. Bryan has almost a decade of experience on QNXT, both as a consultant and as a QCSI/TriZetto client, and his formal education includes a BA from the University of Florida and an MBA from Rollins College. Bryan’s background includes six years of business process reengineering experience. He has completed six end-to-end implementations and several other smaller engagements. With his diversified background, Bryan has done everything from QNXT system implementations to service packs to version upgrades and bug fixes, and he can provide business requirement documentation, configuration, training and testing. In addition, Bryan has served as director of the configuration department of a Medicare Advantage plan and contracted with Medicare, Medicaid and Commercial plans as clients.
Bryan currently resides in the state of Florida and loves spending time on the water. “I’m excited to be a part of HCIM because they approach consulting in the right way. They are not just billing experts – they always return value for their clients. I was a client of HCIM for years, and I always appreciated the support and the honesty which accompanied their engagements. They are not afraid to stand behind their word, and they back it up not only in writing but also in their actions. That difference brought me here because I believe in the same values and share the same work ethic. I want to be the best and to be a part of the best,” said Bryan.
Bryan is joining HCIM as a Client Services Professional Consultant and will be working under the direction of Jeffrey Hall, Executive Vice President of Professional Solutions. “Bryan’s healthcare payer operations experience at a large health plan has provided him with valuable insight and a working knowledge of claims processing, adjudication efficiencies, QNXT best practices configuration solutions, and healthcare payer operations and management. His judicious approach to overcoming configuration and operational challenges, his strong work ethic and a common sense communication style makes him one of the most sought after QNXT experts in the industry. HCIM and our clients have already benefited from Bryan’s ‘can do’ attitude. We are pleased to have him on our team,” said Jeff.
