Author Archive

HCIM Issues Groundbreaking Performance Assurance Pledge

Friday, March 25th, 2011

HCIM has just raised the bar in healthcare payer consulting services with a groundbreaking Performance Assurance pledge. We pledge to deliver professional, competent, and affordable consulting services to the agreed-upon specifications or fix it at no additional charge. This means that clients will never be charged more than the price they were quoted for their project to be completed to specification.

After hearing of healthcare payer organizations that were hit hard with consulting cost overruns due to misconfiguration by inexperienced IT consultants, I began to wonder why they were forced to pay more to get the job done right the second time around. That’s why we at HCIM decided to formally pledge that it will be done right the first time or it will be fixed for free. This means no more living with inefficient systems and clunky manual workarounds, no more budget overages to get the job done right. This is what healthcare payers deserve. My goal is that this will open the door for other consultancies to follow suit and offer the same assurance, marking the end of IT consulting cost overruns for healthcare payer organizations.

HCIM’s unique partnership with the industry’s leading core transaction system vendors gives our consultants unprecedented access to system training and certification, so they are always a step ahead. These relationships also give us unrestricted direct access to the vendor’s product and technical support teams for a faster, more accurate resolution. Rest assured that HCIM’s consultants have the practical hands-on experience and in-depth payer industry knowledge to deliver innovative solutions on time and within budget.  Performance Assurance is just one of HCIM’s contributions to help reduce the cost of today’s healthcare by bringing down associated administrative costs. Working together and doing it right the first time will have a real and tangible impact.

If this sounds like a program that would benefit your organization, please click here to sign up for a free consultation.

Jeffrey Hall
Executive Vice President, Client Services
HealthCare Information Management, Inc.

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Choose the Experts for your EZ-CAP Benefits Matrix Configuration

Thursday, July 29th, 2010

While attending the March 2010 EZ-CAP Western Regional User Group (WRUG) conference, I was surprised to hear vendors publically apologize to their clients for delays in benefits matrix configuration, due to a lack of practical experience with the EZ-CAP benefits matrix. I’ve always believed that clients should not have to pay outside consultants to train on new applications while on billable projects for the client.

HCIM’s resources possess a true global understanding of managed care and the configuration requirements of EZ-CAP. All of our benefits matrix configuration is provided by experienced onshore resources. Our team understands the complexity of US healthcare because they’ve worked in claims operations and know far more than how to navigate the application. We’ve worked on your side of the user interface.

As an official EZ-CAP Partner since 2006, HCIM provides a better value because our consultants are MZI EZ-CAP trained. HCIM is also budget friendly and can offer a fixed bid proposal so you will know your exact costs up front. Our rates are competitive with any documented/disclosed competitors’ rates. Plus, for a limited time, HCIM is offering a discounted rate to all EZ-CAP clients who engage HCIM for benefits matrix configuration projects.

If you are interested in experienced EZ-CAP benefits matrix consulting services and would like to hear more about HCIM’s limited time discounted rates, feel free to contact me. 

Jeff Hall
Senior Vice President
Group Director, Consulting Services
888-454-0202, ext. 114
jhall@hcim.com

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Tips & Tricks: Reducing Workplace Headaches

Tuesday, June 1st, 2010

Do members of your team have to print everything to avoid getting headaches from reading off their monitor? Here are a few simple ideas to reduce headaches, improve efficiency, and cut back on printing costs.

20-20-20 Rule
Every 20 minutes, look away from your screen at an object roughly 20 feet away, and keep your eyes there for at least 20 seconds. This will help to reduce the harmful effects of extended computer usage:

  • Headaches
  • Neck and upper back aches
  • Blurry vision during and after computer use
  • Eye strain, possibly causing changes in vision
  • Burning, itching and watery eyes
  • Overall loss of short-term focus until eyes adjust

Increase Font Size
Applications: In Microsoft Office applications, simply increase the Zoom from the View menu or hold “Ctrl” and scroll up or down with your mouse’s scroll wheel to zoom in/out.
Web Pages: From Internet Explorer, navigate to View>Text Size and select a larger font size or hold “Ctrl” and scroll up or down with your mouse’s scroll wheel to zoom in/out.
Windows: To change the size of the text in your various Microsoft windows, simply navigate to Control Panel>Display>Appearance and change the default font size from Normal to Large or Extra Large.
E-mail: Change the default font size in your e-mail client (method varies).

Reduce Glare
To reduce monitor glare, consider purchasing a glare filter. For more tips on reducing monitor glare, click here.

Buy a New Monitor
If the monitor is simply too small, consider purchasing a larger one, preferably a flat screen LCD, which produces less glare and is flicker-free – this will save money over time, by reducing printing costs and increasing employee efficiency (less headaches would also be a morale booster!).

For More Great Ideas…
HCIM’s team of expert consultants specializes in operational and workflow assessments in the managed care payer industry. Call 888-454-0202, ext. 114, or e-mail jhall@hcim.com for more information.

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Tips & Tricks: Simple Switches to Improve Your Bottom Line

Tuesday, May 18th, 2010

The University of Wisconsin-Green Bay is expected to save between $5,000 and $10,000 every year by changing their default e-mail font. Read more >>

Switch your Font
Research has found that switching from Arial to Century Gothic for printing will result in a 31% ink savings. How much could you save by switching the font on reports and forms that you regularly print? Click here for the results of a study on the cost of using ten standard fonts.

Use Draft Print Quality
Changing your printer’s default settings to Draft printing quality can also save a lot of ink, and you could always switch back to Normal quality for documents that require it.

Print Less
Of course, printing less will also save money, which is why operational assessments are necessary to ensure that you don’t waste ink and paper.

Work Smarter to Beat the Budget Crunch
Simple and quick changes such as these could save your organization enough money to make it through the annual budget crunch. Just sit back and silently see the savings. HCIM’s team of expert consultants specializes in operational and workflow assessments in the managed care payer industry. Call 888-454-0202, ext. 114, or e-mail jhall@hcim.com for more information.

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